Rank Perks
Explorer
Free to join!
5 Steps per $1 spent
- 250 Steps Birthday Reward
- Redeemable Rewards
- Exclusive Discounts
- Access to Unreleased Products
- Early Access to New Releases
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Trailblazer
Earn 1000 Steps within a year
5 Steps per $1 spent
- 250 Steps Birthday Reward
- Redeemable Rewards
- Exclusive Discounts
- Access to Unreleased Products
- Early Access to New Releases
- Early Access to Sales
- Access To Basecamp Group
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Ascender
Earn 2500 Steps within a year
7 Steps per $1 spent
- 250 Steps Birthday Reward
- Redeemable Rewards
- Exclusive Discounts
- Access to Unreleased Products
- Early Access to New Releases
- Early Access to Sales
- Access To Basecamp Group
- 2X Points Days
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Conqueror
Earn 5000 Steps within a year
10 Steps per $1 spent
- 250 Steps Birthday Reward
- Redeemable Rewards
- Exclusive Discounts
- Access to Unreleased Products
- Early Access to New Releases
- Early Access to Sales
- Access To Basecamp Group
- 2X Points Days
- Free Limited Edition Gift
You're here
Explorer |
Trailblazer |
Ascender |
Conqueror |
|
---|---|---|---|---|
Steps per $1 Spent | 5 | 5 | 7 | 10 |
Steps Birthday Reward | 250 | 250 | 500 | 1000 |
Redeemable Rewards | ||||
Exclusive Discounts | ||||
Access to Unreleased Products | ||||
Early Access to New Releases | ||||
Early Access to Sales | ||||
Access To Basecamp Group | ||||
2X Points Days | ||||
Free Limited Edition Gift |
Frequently Asked Questions
What is the Tribe Rewards Program?
The Tribe Rewards Program is an exclusive program designed to thank our fellow Tribe members. Every time you make a purchase, refer a friend, follow us on social media, you earn Steps that can be redeemed for discounts, free limited edition products, early access to sales, and more.
What are Steps?
It's our form of currency in our Rewards Program. The more steps you earn, the bigger and better your rewards will be!
How do I earn Steps?
Earning points is easy! Every time you place an order, following us on social media, sharing your TruWood experience with friends, and participating in select contests, you'll be reward you with points that can be redeemed for exclusive benefits and discounts.
How do I use my Steps?
Once you've earned enough points, you can start using them to redeem discounts, free limited edition products and a variety of other rewards. Simply log in to your account on our website and click on the rewards section to see the latest offerings.
What kind of rewards will I get?
All our redeemable rewards are listed on your Tribe Rewards account page. You'll also get exclusive perks like, early access to sales, and new releases only available Tribe Rewards members.
How do I rank up in the Tribe?
Work your way up to be an Conquerer by earning Steps. Your rank will be based on how many Steps you've earned in the last 12 months.
Do my Steps expire?
No, your Steps never expire! Keep earning and spending, and make sure you enjoy your exclusive rewards as you climb the ranks to unlock better perks.
Do I need to join Tribe Rewards if i'm already a customer?
Your Tribe Rewards account is linked to your existing account with us and is already earning you Steps! If you do not have an account with us, you can create one via our sign up page.
Can Steps be earned on past orders?
No, orders placed before launching our Tribe Rewards Program are not eligible to receive Steps for those orders.
I can't find the answer to my questions.
If you have anymore questions, feel free to email our team at info@mytruwood.com and we'd be happy to help!